What If I Forgot My Account Login?

If you forgot your account login information, you can easily reset your password using the email address associated with your account.

How to Reset Your Password

1. Go to the Account Login page on the Crystal Quest website

2. Click “Forgot your password?”

3. Enter the email address used when the account was created

4. Check your email for a password reset link

5. Follow the instructions to create a new password

Once completed, you’ll be able to log in with your updated credentials.

Didn’t Receive the Reset Email?

If you don’t see the reset email:

• Check your spam or junk folder

• Make sure you entered the correct email address

• Allow a few minutes for the email to arrive

If you still don’t receive it, support can help.

Don’t Remember Which Email You Used?

If you’re unsure which email is linked to your account:

• Try any email addresses you may have used previously, or

• Contact support for assistance verifying your account

Placed Orders as a Guest?

If you checked out as a guest:

• You may not have an account associated with that order

• Guest orders can still be supported using your order number and email

• Creating an account is optional and can be done at any time

Need Help Accessing Your Account?

If you’re unable to reset your password or access your account, please contact Crystal Quest Support and our team will be happy to assist.